The question comes in various forms, as a request, a recommendation, a plea, an insinuation, an accusation, and sometimes (or most of the time) it is a demand and complaint at the same time. In my in-box yesterday: "And I wanted to know if TNKR also transitioned to online services as any other educational institutions globally under the pandemic." This was from a previous volunteer who is now in the USA, so I took more time to answer him, and will expand it now so I can share it with others asking. As context, TNKR started in 2013 as an informal volunteer group connecting North Korean refugees with volunteer tutors. In 2016, we became an official organization despite lacking funding. Mainly because we have limited resources we keep focused on our main mission, but try to expand based on the needs of North Korean refugee learners. We have developed a learner-centered organization that has a great reputation among North Korean refugees. That means we are not a social club or re...